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Requesting SoftwareHow to request installation of applications and software.Standard SoftwarePre-approved and available to all:Microsoft Office 365Adobe Acrobat ReaderWeb browsers (Chrome, Edge, Fi...

Employee BenefitsUnderstanding and managing your benefits package.Benefits OverviewFull-time employees receive:Medical, dental, vision insurance401(k) with company matchLife and AD&D insuranceShort...

Time Off RequestsHow to request and manage your paid time off.Types of Time OffVacation/PTO:Accrued based on tenureMust be requested in advanceSubject to approvalCan roll over (up to 40 hours)Sick ...

Remote Access GuideConnect securely to company resources from anywhere.What is VPN?Virtual Private Network provides:Secure encrypted connectionAccess to internal systemsProtection on public WiFiReq...

Password Reset GuideQuick steps to reset your password and regain access to your account.Self-Service Password ResetGo to portal.company.comClick "Forgot Password?"Enter your employee email address...

Finding a Printer Compatible With Your Operating System When shopping for a new printer, it's important to choose one that is compatible with your computer's operating system (OS) to ensure seamles...

Emergency Change Authorization Request In the event of an urgent issue or service outage, IT changes may need to be implemented outside of the normal change management process. This helps restore s...

Stakeholder Communication Plan Submission When implementing a major IT change, having a clear communication plan is crucial for keeping stakeholders informed and aligned. All projects impacting bus...

Software Updates and ReleasesAt [Your Company Name], we are dedicated to continually improving our software to provide you with the best possible experience. This includes regularly releasing updat...

Billing and Payment InquiriesAt our finance/insurance company, we understand that managing your finances and payments is crucial. We are here to assist you with any inquiries you may have regarding...